Help & Info

Frequently Asked Questions

Everything you need to know about ordering, shipping, storing, and enjoying 7 Star Caviar.

Shipping & Delivery

Every order is shipped overnight via insulated packaging with gel ice packs to maintain optimal temperature. Orders placed before 2:00 PM PST on business days ship the same day.

We ship throughout the continental United States. Local delivery is also available in the Seattle/Bellevue metro area.

Overnight shipping is complimentary on orders over $250. Standard overnight shipping is a flat $25.

Yes. You will receive a tracking number via email as soon as your order ships.

Storage & Handling

Keep your caviar refrigerated between 28°F and 32°F. The coldest part of your refrigerator, typically the back of the bottom shelf, is ideal. Never store caviar in the freezer.

Unopened tins will keep for 4 to 6 weeks when properly refrigerated. Once opened, we recommend consuming within 3 days for the best flavor and texture.

We do not recommend freezing caviar. The process damages the delicate pearl structure and significantly alters the texture, compromising the experience.

Product & Ordering

Oscietra is our most popular — bold, nutty, and complex. Siberian is briny and clean with a bright finish. Kaluga features large pearls and a rich, buttery profile similar to Beluga. Italian White Sturgeon is the most refined and creamy of our selection.

Most of our varieties are available in 30g and 50g tins, perfect for intimate occasions or larger gatherings.

Yes. Every tin ships in our branded, gift-ready packaging. For custom gift sets or corporate gifting, contact us directly.

Absolutely. All of our caviar comes from heritage sturgeon farms — never wild-caught. Every tin is fully traceable to its origin.

Wholesale & Events

Yes. We work with restaurants, bars, caterers, and retailers across the Pacific Northwest. Visit our Wholesale page or email wholesale@7starcaviar.com for pricing and partnership details.

Club Caviar is our events series — tastings, pop-ups, and private experiences in the Seattle area. Follow @7starcaviar on Instagram for upcoming events and announcements.

Still have questions?

We're here to help. Reach out and we'll get back to you promptly.

Contact Us